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My channel banner or TiVo Live Guide says 'To Be Announced'

06-01-01Search Reference Number
 

Note:If you repeated Guided Setup recently, you may receive this message while program information is being indexed. Please wait six to eight hours for the indexing to be complete.

 

If your channel banner or TiVo Live Guide says To Be Announced, try the following:

 

Step one:The channel banner and Live Guide will display To Be Announced if the programming provider has not provided information about a program to TiVo. If you only see the message on a few channels, the information will be added if it becomes available later. If you receive this message on all channels, continue with Step 2.

 
 

Step two:Verify you have an active TiVo service account. Press the TiVo button on the remote to go to TiVo Central. Highlight Messages & Settings; then Account & System Information; then System Information. Look for the line that says "TiVo Account Status", verify that you have an active account. If you do not have an active account, please visit  www.tivo.com/activate .

 
 

Note: An active TiVo service account will have one of the following Service State numbers: 0, 1, 2, 3, 4, 5, 11, or 12.   

 

Step three:Ensure you have made a recent successful connection to the TiVo service. Press the TiVo button on the remote to go to TiVo Central. Select Messages & Settings, then Account & System Information; then System Information. Scroll down using the CHAN button until you see Service Connection. If your connection attempts have been unsuccessful, go to How Do I Connect to the TiVo Service?

 
 

Step four:Your cable or satellite provider may have changed the lineups available for your area. Repeat the Lineup Setup portion of Guided Setup to select a new lineup.

 
 
  • Go to the Channel List screen. Go to TiVo Central by pressing the TiVo button on your remote control. Select Messages & Settings; then Settings; then Channel; then Channel List.
  • On the Channel List screen, press the INFO or ENTER button (as indicated on the bottom of the screen). You will be taken to the Change Channel Lineups screen.
  • Press THUMBS DOWN there times and the ENTER key to proceed with that portion of Guided Setup.
  • Walk through the screens to select your correct lineup.
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