Support article
TiVo Desktop Plus
| 07-99-35 | Search Reference Number |
TiVo Desktop is a complimentary feature, but in order to transfer your recordings to a Portable Media Device or web videos to your broadband enabled TiVo DVR, you will need to purchase a TiVo Desktop Plus KEY. You can purchase a Plus KEY when you download the latest version of TiVo Desktop.
What is the TiVo Desktop Plus Key? How do I get the TiVo Desktop Plus Key? Will I need a separate Plus Key for each of my computers? How do I transfer web videos to my TiVo DVR? How do I publish my converted files onto my Portable Media Device? Can I convert my files to multiple formats at one time? Problems with transferring or converting files
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The TiVo Desktop Plus Key extends the file transfer and conversion abilities of TiVo Desktop. TiVo Desktop Plus allows you to automatically convert your TiVoToGo transfers to play on a variety of portable devices with video support, such as Apple iPod, Sony PSP, Palm Treo, Nokia N80 phone, and many other MPEG-4 compatible devices. TiVo Desktop Plus also makes it possible to view videos, collected from the web, on your broadband connected TiVo DVR. Supported formats include:
NOTE: Files with digital rights management (DRM) or other copy protection are not supported. | ||
How do I get the TiVo Desktop Plus Key? You can download the latest TiVo Desktop version and purchase a Plus Key by visiting tivo.com/desktop.
Will I need a separate Plus Key for each of my computers? Yes. You will need to purchase one Plus Key for each computer running TiVo Desktop.
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1. Move or save video files to the My TiVo Recordings folder within the My Documents folder on your PC. If you already have video files in different folders, create shortcuts to the these folders and place them in the My TiVo Recordings folder. 2. Select your computer from the DVR's Now Playing List. 3. Highlight a video in the list and press SELECT. Choose Watch on this TV to start the transfer. 4. When the transfer starts, you have the option of watching the video immediately or continuing to browse for additional videos to transfer.
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How do I publish my converted files onto my Portable Media Device? | ||
For instructions on how to publish converted files to a Portable Media Device, see Which portable devices work with TiVo Desktop?
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Yes, with TiVo Desktop 2.5 or later, you can convert and transfer a video from your TiVo Desktop Now Playing List to your portable device. Open the Now Playing List in TiVo Desktop, Right-click on the title of the video you wish to convert, and select Convert for ... from the drop down menu. | ||
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No. You can only convert files to one format at a time. | ||
Problems with transferring or converting files NOTE: If you are having trouble transferring recordings from your TiVo DVR to your computer, visit TiVoToGo Troubleshooting .
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I cancelled my transfer before it had time to finish. | ||
Cancelled transfers will not be converted. If you cancelled a transfer before it was finished, you will need to begin the transfer again and complete the process.
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I had to shut down my computer before the transfer could be converted. | ||
If the conversion process is interrupted, the conversion will not complete. Be sure to give each conversion sufficient time to finish. Be sure your computer is not set to go into standby mode, hibernate, or shut down.
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What does the "delete the original transferred files after conversion" setting mean? | ||
Choosing this setting, will cause the transferred .tivo file to be deleted once it has been converted to a portable media format. If the conversion does not succeed, the TiVo recording will not be deleted. In order to successfully convert the file, delete the recording from TiVo Desktop and begin the transfer again. | ||
