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My DVR is not making accurate TiVo Suggestions

07-05-04Search Reference Number
 

The following provides you with some background on how TiVo Suggestions work:

 
  • As you rate more programs with THUMBS UP or THUMBS DOWN, TiVo Suggestions will get better at finding programs that you might like.

  • If some TiVo Suggestions do not reflect your preferences, it is possible that other members of your household are pressing THUMBS UP on shows you do not care for, and vice versa. If this is the case, you may find that your TiVo DVR is recording some TiVo Suggestions that you like, and some that are more appropriate for other family members.

  • If you still are not satisfied with TiVo Suggestions after several weeks, try using more THUMBS UP. Give two or three THUMBS UP to your favorite shows, rather than just one. In addition, you should avoid giving any program three THUMBS DOWN unless you do not like the entire genre. For example, if you give three THUMBS DOWN to several movies, your DVR will be less likely to suggest other movies.
 

Note:We are continually making improvements to TiVo Suggestions.

 

How do I reset my THUMBS ratings?

 

If you are very dissatisfied with TiVo Suggestions, you can try resetting your THUMBS ratings by performing the following steps:

 

Step one: From TiVo Central, select Messages & Settings and then select Restart or Reset System.

 
 

Step two:Highlight Clear Thumb Ratings & Suggestions and press SELECT.

 
 

Note: As a safety measure, you will be asked to press the THUMBS DOWN button three times and then press ENTER to proceed. After the Thumb Ratings have been reset, it may take a few days for the DVR to learn your preferences again and begin suggesting programs to record. Remember to use the THUMBS UP and THUMBS DOWN buttons to rate programs.

 

Note:For information about enabling and disabling automatic recording of suggestions, go to Turning On and Off TiVo Suggestions.

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