Support article

I received a replacement Series3 or TiVo HD DVR from an exchange. What do I do?

12-05-56Search Reference Number
 

When your receive a replacement Series3 or TiVo HD DVR from an exchange:

 

step 1Hook up your DVR to your TV, the TiVo Service, and to any A/V equipment you may have.

 
 

step 2Run Guided Setup. During this process, also install the CableCARDs from your previous DVR.

 
 

NotesSince your CableCARDs were already activated in your previous DVR, you will be able to see analog, unencrypted and encrypted channels. You will NOT be able to see copy-protected channels yet.

 

Step 3Call your cable provider and ask to have your CableCARDs paired to the new DVR. (Some providers call this "binding.") This step will allow you to view copy-protected channels.

 
 

Step 4Enjoy your DVR!

 
120556 12-05-56 exchange replacement CableCARD cable cards card Series3 Series 3 HD move reuse reinstall120556