Contact Support
My account
Make changes to your account online 24 hours a day!
- Add a new DVR to your account
- Update your credit card information
- Change your TiVo service number
Customer help forums
Get quick help from other TiVo customers 24 hours
a day!
- Connecting and setting up your DVR
- Channel changing issues
- Phone and network setup issues
- General questions about using the TiVo service
Channel or Guide issues
Correct or report issues with your program guide.
Phone support
Contact Customer Support by phone 6 am - 9 pm PST
We are currently experiencing long hold times. Click here for more information.
- Billing questions
- Setup assistance
- Service questions
Email support is not provided by TiVo at this time.
