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- My Account and Billing
- Can I temporarily suspend my TiVo Service?
- Does TiVo offer customer support via e-mail?
- Forms of payment
- How do I cancel my TiVo Service?
- How do I change my e-mail address?
- How do I update my credit card information?
- I am having problems logging in to Manage My Account
- I have a question about sales tax
- I received a 'DVR Service account closed' message on my DVR (Message #68)
- I received a 'Please Activate Service' message on my DVR (Message #63)
- I received a 'TiVo Service Interrupted' message on my DVR (Message #58)
- I received a 'TiVo Service Suspended' message on my DVR (Message #67)
- I received an 'Account Past Due' message on my DVR (Message #65)
- Is a monthly service discount available for multiple DVRs?
- What do I do if there is a special episode of a show that I have a Season Pass for?
- What is iPreview (Green Thumb Icon)?
- What new products is TiVo planning to release?
- Activate or Transfer Service
- Activating my TiVo Service
- Can I Transfer My TiVo Service to a New Owner?
- Can I use the DVR without TiVo Service?
- How do I activate my TiVo Basic Service?
- How do I transfer my TiVo Service to a new DVR?
- I want a receipt for TiVo Service
- I want to opt out of Pre-TiVo Central messages
- TiVo in Canada FAQ
- TiVo Store Orders
- TiVo Service Gift Cards
- TiVo Store Order FAQs
- TiVo Store Order FAQs: Billing
- TiVo Store Order FAQs: Missing, Damaged, or Defective Items
- TiVo Store Order FAQs: Ordering
- TiVo Store Order FAQs: Returns and Exchanges
- Returns, Exchanges, Warranty
- How do I exchange or repair my DVR?
- I accidentally shipped my remote control or cables with my DVR
- I received a replacement Series3 or TiVo HD DVR from an exchange. What do I do?
- Set up my TiVo
- 'Upcoming' listed in TiVo Live Guide
- *NEW* Digital antenna support
- *NEW* Getting Started with the Series3 and TiVo HD DVR
- How can I purchase professional installation?
- How Does IR Channel Changing Work?
- *NEW* How do I configure my cable provider (Dual Tuner DVR)?
- *NEW* How do I configure my cable provider (Single Tuner DVR)?
- *NEW* How do I configure my programming source (Series3 and TiVo HD DVRs)?
- How do I configure my satellite provider?
- How do I set up my Dual Tuner DVR?
- How Do I Set Up My Dual Tuner DVR with a Cable Box?
- How do I set up my Dual Tuner DVR with an A/V Receiver and other devices?
- How do I set up my Dual Tuner DVR with basic cable?
- How do I set up my Dual Tuner DVR with Satellite and Basic Cable?
- How do I set up my DVR to control my Cable or Satellite Box?
- *NEW* How Do I Set Up My Series3 HD DVR?
- *NEW* How Do I Set Up My Series3 HD DVR with a High Definition TV, an A/V Receiver, and Other Devices?
- *NEW* How Do I Set Up My Series3 HD DVR with a High Definition TV and a VCR or DVD Recorder?
- *NEW* How Do I Set Up My Series3 HD DVR with a Standard Definition TV, an A/V Receiver, and Other Devices?
- *NEW* How Do I Set Up My Series3 HD DVR with a Standard Definition TV and a VCR or DVD Recorder?
- How Do I Set UP My Series3 HD DVR with a Standard TV and VCR?
- How Do I Set Up My Single Tuner DVR?
- How Do I Set Up My Single Tuner DVR? (Philips, Pioneer, Sony, Toshiba, Humax)
- How do I set up my Single Tuner DVR with a Cable Box or Satellite Receiver and a VCR?
- How Do I Set Up My Single Tuner DVR with an A/V Receiver and Other Devices?
- How Do I Set Up My Single Tuner DVR with an Antenna or Cable (No Cable Box) and a VCR?
- How Do I Set Up My Single Tuner DVR with a TV That Only Has RF (Coaxial) Input?
- How Do I Set Up My Single Tuner DVR with a VCR and a TV that Only Has RF (Coaxial) Input?
- How Do I Set Up My Single Tuner DVR with Satellite and a Cable Box?
- How Do I Set Up My Single Tuner DVR with Satellite and Antenna or Basic Cable?
- *NEW* How Do I Set Up My TiVo DVR?
- *NEW* How Do I Set Up My TiVo HD DVR?
- *NEW* How do I set up my TiVo HD DVR with a High Definition TV, an A/V Receiver, and other devices?
- *NEW* How do I set up my TiVo HD DVR with a High Definition TV and a VCR or DVD Recorder?
- *NEW* How Do I Set Up My TiVo HD DVR with a Standard Definition TV, an A/V Receiver, and Other Devices?
- *NEW* How do I set up my TiVo HD DVR with a Standard Definition TV and a VCR or DVD Recorder?
- How Do I Use a Home Control Cable with an RCA Satellite Receiver?
- How Do I Use the DVD Recorder Functionality of My Pioneer DVR?
- How do I verify Cable and Satellite Box IR Cable connections on my Single Tuner DVR?
- How Do I Verify My IR Cable Connections?
- *NEW* How Is the Time Set on My TiVo DVR and How Can It be Reset?
- How Will Daylight Saving Time Affect My TiVo DVR?
- I Am Stuck on the Connections to Recorder Screen in Guided Setup
- *NEW* I Do Not Hear Any Audio
- I Do Not See Any Video on the Second Tuner of My TiVo Series2 DT DVR
- I Do Not See My Cable Provider Listed
- *NEW* I Had Cable without a Box, but Now I Have a Cable Box
- *NEW* In Guided Setup, the Connection to DVR Screen Displays No Video
- *NEW* I Receive a 'TiVo Tour' Screen rather than Guided Setup Screens
- I want to be a Beta tester
- My Series2 DVR is unable to finish a channel scan in Guided Setup
- *NEW* Running Guided Setup
- *NEW* Running Guided Setup (Series3 and TiVo HD DVRs)
- Setting the TV Aspect Ratio on the Series3 or TiVo HD DVR
- *NEW* Setting the Video Output Format on a Series3 or TiVo HD DVR
- Messages on my DVR
- Amazon Unbox: Buy on TV - FAQ
- Amazon Unbox on TiVo - Downloading issues
- Amazon Unbox on TiVo - Downloading Issues (Buy on TV)
- Amazon Unbox on TiVo - FAQ
- Amazon Unbox on TiVo - General troubleshooting
- Amazon Unbox on TiVo - Linking issues
- Amazon Unbox on TiVo - Linking issues (Buy on TV)
- Can I burn programs transferred to my PC using TiVoToGo™ to a DVD?
- Can I monitor Showcases with KidZone or Parental Controls?
- Can I record programs from the DVR to a medium other than videotape, such as DVD?
- *NEW* Can I record two shows at the same time?
- Can I skip commercials?
- Can I view Closed Captions (CC) on files transferred using TiVoToGo?
- *NEW* Can I view one channel and simultaneously record another?
- *NEW* Can I watch one channel while recording another with a satellite?
- Can I watch programs in advance?
- Does the Music feature support Windows Media, Real Audio, WAV, or Quicktime files?
- Download internet videos automatically
- Download TV, Movies & Web Video
- Getting started with Multi-Room Viewing
- Getting started with Music
- Getting started with Online Scheduling (TiVo Central Online)
- Getting started with Photos
- Getting started with TiVoToGo
- Home Movies by One True Media - Downloading Issues
- Home Movies by One True Media - FAQ
- Home Movies by One True Media - General Troubleshooting
- Home Movies by One True Media - KidZone
- How Can I Request a New Feature?
- How can I save a program to my VCR or DVD recorder?
- How does a power outage affect my DVR?
- How do I create a Season Pass?
- How do I enable Closed Captioning?
- How Do I Enable Transfers (TivoToGo and Multi-Room Viewing)?
- How do I find my Media Access Key for TiVoToGo™?
- How do I install TiVo Desktop for Windows?
- How do I name my TiVo DVR?
- How do I publish music and photos using TiVo Desktop?
- How do I record a playoff series?
- How do I record the Olympics?
- *NEW* How do I recover a deleted program?
- How do I set up a manual recording?
- How do I turn off or change the volume of sound effects?
- How do I uninstall TiVo Desktop?
- How do I unpublish music and photos using TiVo Desktop?
- How do I use KidZone?
- How do I use Parental Controls?
- How do I use the DVD Player functionality of my Pioneer DVR?
- *NEW* I can hear TiVo sounds, but I am unable to hear live TV sounds
- I cannot find a program that I want to record
- I don't see my program in KidZone
- I forgot my TiVo KidZone or Parental Controls password
- Information about icons (ads) appearing over commercials
- I receive a TiVo Conversion Error Number 80040013
- I received a 'Cannot Find Your Lineup' message when using TiVo Central Online
- I received a 'TiVo Internal Temperature Too High' message
- *NEW* I see a "Searching for Signal" screen or a blue screen with a TiVo logo
- I see a TiVo Desktop message that says 'TiVo Beacon Not Available'
- KidZone Guides
- Message: "Your Request Could Not be Processed...(Message 86)"
- Message: Error 86 (DB Not Found)
- Multi-Room Viewing troubleshooting
- Music & Photos Troubleshooting Tips (Macintosh)
- Music & Photos troubleshooting tips (Windows)
- Music Choice - Frequently Asked Questions
- My audio and video are out of sync
- My DVR cannot find my music or photos server (Macintosh)
- My DVR does not power on
- My DVR does not respond to my TiVo remote control
- *NEW* My DVR is displaying a "Viewing is Not Permitted" error
- My DVR is frozen on an image from live TV, a recording or a TiVo screen
- My DVR is frozen on a screen
- *NEW* My DVR is not making accurate TiVo Suggestions
- My DVR is stuck on a green screen with a 'Severe Error' message
- My DVR is telling me to press a button that my remote does not have
- My DVR keeps turning off
- My DVR powers on, but I do not see any screens
- My DVR recorded the wrong program
- My DVR records a channel from a cable or satellite box, but I want it to record from basic cable.
- My Home Media Features are not active yet
- *NEW* My program was not recorded or was deleted early
- My TiVo DVR is stuck on a 'Welcome' or 'Almost There' screen
- *NEW* My video quality gets worse when a recording starts on my DVR
- My WishList programs are not being recorded
- No sound effects with Dolby Digital Audio
- Online Scheduling with MeeVee, TVGuide, Yahoo!, and Zap2It TV Listings
- Online Services: Overview
- Organizing programs in the Now Playing List
- Other devices respond to the DVR remote
- Overlap protection
- Questions about Linux - TiVo Operating System
- Questions about speed of network transfers (Multi-Room Viewing and TiVoToGo™)
- *NEW* Recorded programs are displaying a blank screen
- *NEW* Recording options
- Reporting security issues or vulnerabilities
- Rhapsody on TiVo - FAQ
- Software version troubleshooting
- Standby Mode
- *NEW* The beginning or end of my program was cut off
- *NEW* There is not enough room to schedule a program
- The same program is listed twice in my Now Playing List
- TiVo Desktop 2.6.1
- TiVo Desktop installation troubleshooting
- TiVo Desktop Plus
- TiVo Desktop troubleshooting
- TiVo DVR Dolby Digital & Surround Sound Support
- TiVo HD DVR FAQs
- TiVo Mobile
- TiVo Rewards FAQs
- TiVo Store Order FAQs: Shipping
- TiVoToGo for Mac (Roxio)
- TiVo Wireless G Adapter: General Troubleshooting
- Transferring TiVoToGo files to a Windows Mobile Device
- *NEW* Troubleshooting CableCARD activation and channel issues
- *NEW* Turning on and off TiVo Suggestions
- Turning the backlight off/on on a TiVo Glo or Series3 remote
- Universal Swivel Search
- Using my DVR with an A/B cable system
- Using the Learning feature of the TiVo Glo or Series3 remote
- Using WishList Searches
- Watch one channel, record another with a Single Tuner DVR, a cable box, and a VCR
- Watch one channel, record another with a Single Tuner DVR, cable (no cable box), and a VCR
- Watch one channel, record another with a Single Tuner DVR and a cable box
- Watch one channel, record another with a Single Tuner DVR and cable (no cable box)
- What are the dimensions of the TiVo Hardware?
- *NEW* What are the Thumbs Up and Thumbs Down buttons?
- What are TiVo Guru Guide™ recommendations?
- *NEW* What are TiVo Suggestions and how do I control them?
- What does the Star icon mean?
- What does View Upcoming Episodes mean?
- What do I do if my Guided Setup calls fail?
- What do the lights on the front panel of my DVR mean?
- What do the TiVo Menu icons mean?
- What if my cable or satellite provider changes?
- What is Manage My Account?
- What is Showcases & TV Guide?
- What is the hardware warranty?
- What is the TiVo Service guarantee?
- Which network adapters work with my TiVo DVR?
- Will the TiVo Service re-record a program I have already recorded?
- Program Guides and Channels
- Changing channels on a DCT2000 series cable box
- Channels missing or incorrect in Live Guide
- Channels not changing on my DVR
- Channels not changing using a cable box or satellite receiver with IR control cable
- Channels not changing using a satellite receiver with serial control cable
- Channels not changing using cable without a cable box
- I cannot change to channels with the number 6
- I cannot record audio only music channels
- I received a 'Choose New Cable/Satellite Provider' message
- I received a 'Could Not Find Your Lineup' message
- I received an 'Organizing Program Guide Data, Pick Programs to Record Will be Available in 4 - 8 hours' message
- I see channels in my Program Guide that I do not receive
- My channel banner or TiVo Live Guide says 'To Be Announced'
- My Series2 DVR is unable to finish a channel scan in Guided Setup
- Program Guide and CHAN UP/DOWN display channels I do not receive
- Questions about copy protection
- Questions about four digit channels
- Reporting lineup issues to TiVo
- *NEW* Setting up channels on a Series3 or TiVo HD DVR
- *NEW* Some of my channels do not have audio (Series3 HD DVRs)
- Universal Swivel Search displays Internal Error #32
- Why can't I get guide data for rebroadcast HD channels?
- Networking
- All wired network adapters
- All wireless network adapters
- A Multi-Room Viewing transfer did not start or the transfer was incomplete
- Can I use a cell phone to connect to TiVo?
- Can I use a phone line to connect to the TiVo service if my DVR is also connected to a home network?
- Can I use my broadband connection to repeat Guided Setup?
- Can I use my network connection for initial Guided Setup?
- Can I use the phone when the TiVo DVR is in the middle of a call?
- Can my TiVo DVR make a daily call on a phone line with DSL?
- Can two DVRs share one phone line?
- Configuring my DVR to connect to my wireless network
- Configuring TCP/IP settings on my DVR
- Connecting a DVR to an existing wired network
- Connecting a DVR to an existing wireless network
- Connecting two DVRs without a home network via wired ethernet cable
- Creating a wireless peer-to-peer network to connect two DVRs
- Crestron integration for the TiVo Series3 HD DVR
- Daily service connection
- Does TiVo support WPA encryption for wireless adapters?
- Do I need a phone line for Guided Setup?
- Do I need a special dedicated phone line for the TiVo Digital Video Recorder?
- Finding/Choosing a local dial-in number
- Finding TCP/IP settings on a PC or a Macintosh
- General network troubleshooting tips
- Guided Setup call failed after dialing but before connecting to the TiVo Service
- Guided Setup phone call failed before dialing
- Guided Setup phone call failed during dialing and connecting
- Guided Setup phone call failed while connected to the TiVo Service
- How can I avoid call failures by calling during off-peak hours?
- *NEW* How do I configure phone dialing options?
- How do I connect a DVR to a network or another DVR?
- How do I connect to the TiVo Service?
- How do I create a home network?
- How do I find my phone failure message?
- How do I set up my DVR to dial a prefix/suffix when it connects to the TiVo Service?
- How do I test my TiVo Service connection?
- How do I use AOL Broadband with my TiVo DVR?
- How often does the phone line need to be connected?
- I have not had a service data download recently
- I received a 'Make a Service Connection Soon' or 'Program Info Has Run Out!' message
- I received a 'No Longer Authorized For Toll-Free Number (You Must Pick a Dial-In Number)' message
- Is there a difference between a wireless phone jack and a wireless modem jack?
- Last call status stuck at 'Preparing'
- Last status is 'Configuring Modem. Please Wait.'
- Last status is 'Pending Restart'
- My DVR is tying up my phone line
- My phone jack is too far from the TiVo DVR
- Network error messages
- Phone call troubleshooting guide
- Phone connection failed after dialing but before connecting to the TiVo Service
- Phone connection failed before dialing
- Phone connection failed during dialing and connecting, or while connected to the TiVo Service
- Phone connection failed while connected to the TiVo Service
- Phone system compatibility (VoIP & PBX)
- Problems with phone connections to the TiVo service using DSL
- Service connection failed while expanding, preparing, loading, or indexing
- Slingbox issues
- Tips for minimizing phone call costs
- TiVo Suggestions are not being recorded
- What codecs are supported to play TiVoToGo™ files on my PC?
- *NEW* What kind of TV source does my TiVo DVR work with?
- What network ports and IP addresses do I need open when using my TiVo DVR?
- Where can I buy TiVo products?
- Why does my DVR make noise?
- Why does my TiVo DVR tune to a different channel overnight?
- Why is my network connection being interrupted?
- Wireless network troubleshooting tips
- HD and CableCARD
- Changing a program's aspect ratio with a Series3 or TiVo HD DVR
- Changing the letterbox and side bar color on the Series3 and TiVo HD DVR
- Information about CableCARDs and Switched Digital Technology
- *NEW* Installing CableCARDs in a TiVo HD DVR
- *NEW* Installing CableCARDs in a TiVo Series3 HD DVR
- *NEW* M-Card support
- The CableCARD is getting a firmware update
- Transferring video from a PC to a TiVo DVR
- How To...
- *NEW* Adding or removing a DVR Expander
- Advanced troubleshooting for channel changing with IR control
- Amazon Unbox on KidZone
- Antenna hookup option is not available
- Are TiVo DVRs compatible with Digital Gateway TV?
- *NEW* Audio and video troubleshooting
- *NEW* Blank screen with no video or text
- Building an IR tent
- Can I connect my TiVo DVR to my digital cable box?
- Can I connect one DVR to multiple TVs?
- Can I position the DVR on its side?
- *NEW* Can I upgrade the recording capacity of my TiVo DVR?
- Can I use a universal remote to replace my TiVo remote?
- Channel banner shortcuts
- *NEW* Compatibility questions about the TiVo DVR
- Controlling two TiVo DVRs with one remote
- Controlling two TiVo DVRs with separate remotes
- *NEW* Digital antenna support
- Does my TiVo DVR always need to be turned on?
- Does picture-in-picture work on my TiVo DVR?
- *NEW* Does the TiVo DVR accommodate live events that run overtime?
- Does the TiVo DVR support Dish Network/EchoStar?
- Does the TiVo DVR support Dolby Digital sound?
- Does the TiVo DVR support PAL or SECAM?
- Do TiVo DVRs support satellite input?
- Do video clips in Showcases and TiVo Promotions take away from my recording time?
- *NEW* DVR Expander FAQ
- *NEW* DVR Expander troubleshooting
- Emergency alert message interrupted recording or live TV
- *NEW* Getting initial program information
- *NEW* Guided Setup Troubleshooting
- How can I adjust the brightness of the light behind the TiVo logo?
- How can I change what is displayed in the TiVo Live Guide?
- *NEW* How can I store more recordings on my DVR?
- How can I switch between the TiVo Live Guide and the Grid Guide?
- *NEW* How can I tell how much recording time I have left?
- How can I turn off the front panel LED lights or displays?
- How can I use the DVD player part of my Toshiba DMS?
- How can I watch and/or record a Pay Per View or Video on Demand program?
- How do I access the System Information screen?
- How do I access TiVo Central?
- How do I add channels to my list of favorites?
- *NEW* How do I begin Guided Setup?
- How do I change channels using IR control?
- How do I change Guide Options?
- *NEW* How do I change recording options?
- How do I change the Display/Guide options in the Program Guide?
- How do I delete or clear all recordings and preferences?
- How do I determine which cable lineup is mine?
- How do I enable SAP?
- *NEW* How do I get my DVR out of Demo mode?
- How do I perform a code search if none of the codes for my TV/stereo manufacturer work?
- How do I perform a global reset for my remote control?
- How do I program my remote to control a TV/stereo?
- How do I remove scheduled recordings from the To Do List?
- *NEW* How do I repeat Guided Setup?
- *NEW* How do I resolve recording conflicts?
- How do I restart or powercycle the DVR?
- How do I select and de-select channels?
- My TV on Facebook
- *NEW* Switched Digital Video - coming soon
- TiVo Desktop troubleshooting
- What accessories are available from the TiVo Store?
- What are the dimensions of the TiVo Hardware?
- *NEW* What do I need to do if I move?
- What do the buttons on the TiVo Series2 remote do?
- What happens to Season Passes and WishLists when my TiVo Plus Trial has expired?
- What if I change the type of cables connected from my cable or satellite box to my DVR?
- What is the 30 minute cache and how does it work?
- What is TiVo Online?
- *NEW* What is View Recording History?
- What should I do if I sell or give away my DVR?
- *NEW* When do I need to repeat Guided Setup?
- Which portable devices work with TiVo Desktop?
- Why does my DVR need to be connected to a phone line/Why does my DVR need to connect to the TiVo Service?
- Why do I have multiple recordings of the same program?
- *NEW* Why is the picture from my TiVo DVR in black and white?
- Windstream
